FAQ
What types of truck parts and accessories do you offer?
What types of truck parts and accessories do you offer?
We offer a wide range of products, including engine components, suspension parts, brakes, lighting, towing accessories, and more. You can browse our categories to find the specific parts you need.
How do I know if a part will fit my truck?
How do I know if a part will fit my truck?
To ensure a proper fit, please refer to the product description, which includes compatibility information. If you're unsure, you can contact our customer support team with your truck's make, model, and year, and we’ll assist you.
Do you ship internationally?
Do you ship internationally?
Currently, we only ship within Western Australia. However, we are working to expand our shipping options in the future.
What payment methods do you accept?
What payment methods do you accept?
We accept credit/debit cards only. Check our checkout page for the full list of options.
How can I track my order?
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on our website to track your shipment.
Do you offer warranties on your products?
Do you offer warranties on your products?
Yes, many of our products come with manufacturer warranties. Please check the product details for specific warranty information.
Can I pick up my order in-store?
Can I pick up my order in-store?
Yes, we offer in-store pickup. Please allow a couple of hours for your order preparation. Kindly make the order on the website so that you don't have to wait for the delivery.
Do you provide installation services?
Do you provide installation services?
We do not offer installation services at this time. However, we can recommend trusted local mechanics if needed.
How do I contact customer support?
How do I contact customer support?
You can reach our customer support team through the "Contact Us" page on our website, via email, or by phone during business hours.
Are there bulk purchase discounts available?
Are there bulk purchase discounts available?
Yes, we offer discounts for bulk purchases. Please contact our sales team for more information.
What if I can’t find a specific part?
What if I can’t find a specific part?
If you're unable to find a specific part on our website, please reach out to our customer support team. We may be able to help you locate it.
How often do you restock items?
How often do you restock items?
We regularly restock our inventory based on demand. You can sign up for notifications on specific products to be alerted when they are back in stock.
Returns and Refunds
What is your return policy?
What is your return policy?
We accept returns within 30 days of purchase, provided the items are unused and in their original packaging. Please refer to our Return Policy page for more details on the process.
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Can I change or cancel my order after placing it?
Can I change or cancel my order after placing it?
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes before the order has been shipped.
